Return Policy

At Crimson Cardholders, we take pride in providing high-quality products to our customers. Please review our return policy carefully before making your purchase.

All Sales Are Final

All purchases of the Crimson Cardholders are final and cannot be returned or exchanged for reasons other than product defects or damages.

Defective or Broken Products

If your Crimson Cardholders arrives defective or broken, we will gladly offer a replacement.
   •    To qualify for a replacement, you must notify us within 7 days of purchase or delivery.
   •    Proof of purchase is required.
   •    The defective product must be returned in its original packaging.

Process for Returns
   1.    Contact our customer service team at soonersynergy@outlook.com
   2.    Provide your order details and a description (or photo) of the defect/damage.
   3.    Once approved, return instructions will be provided.
   4.    A replacement unit will be issued promptly at no additional cost.

Non-Returnable Circumstances
   •    Products damaged due to misuse, neglect, or accidental damage.
   •    Returns requested after the 7-day window.
   •    Products without proof of purchase.